In loving memory of Kenis D. Keathley 6/4/81 - 3/27/22 Loving father, husband, brother, friend and firewood hoarder Rest in peace, Dexterday

Stihl 661 recall

Discussion in 'Chainsaws and Power Equipment' started by the GOAT, Dec 12, 2013.

  1. firecracker_77

    firecracker_77

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    You know all of this is going to happen in time. A chainsaw will be the least of your concerns when the inevitable fist comes down on you.
     
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  2. the GOAT

    the GOAT Banned

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    Maybe these guys had something to do with it???
    as.png
     
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  3. Hinerman

    Hinerman

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    FWIW. I found this on another forum (in UK posted about a week ago). The member indicated he asked Stihl (by email) about the 661 recall. Also, another member said he ordered a 661; and, his dealer said it would take a week so Stihl could verify the serial # was not part of the bad batch. Here is the response he received:
    Thank you for your enquiry below, I apologise for the delay in my response.

    The MS661 C Chainsaw was recently introduced to the GB Market, which was developed and produced with the utmost care. Despite this care, in-house quality tests have revealed few examples of malfunctioning engines in our first production run and very small number of cases have occurred in actual use. These problems specifically relate to the satisfactory performance of the engine. I must stress that it is not a recall.

    STIHL is synonymous with quality and the complete satisfaction of our customers will always be our top priority. It is with this in mind we have stopped producing this model at this time.

    If your machines have been running without issue, there should not be a problem with your MS661’s in use. However should you have encountered running problems from the outset, please refer to your local Dealer who will assess the item and seek our advice.

    I trust this clarifies your enquiry, however should you have any further concerns you wish to discuss please do not hesitate to contact us.

    Kind regards,
    Claire Wells
    Customer Relations Advisor
     
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  4. basod

    basod

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    All the more reason for a fresh batch of 32:1 mix in the old FS353:whistle: - keeps the nats at bay:smoke:
     
  5. basod

    basod

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    If the above post from the Stihl dealer in GB is for real it at least gives a reassurance that the product they sell will be fully functional even after it leaves the shelves.
    Could they have had a bad batch of parts (bearings/rods/piston jugs) in the assembly line and caught them in time?
    I've seen this in my industry(power generation) with boards crapping out in differing weather conditions - Root Cause Analysis for any engineering folks out there, or even better Six Sigma Black belt project
     
  6. MasterMech

    MasterMech The Mechanical Moderator

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    I have been talking to my dealer about this today and he called our distributor. They were a bit confused that we were asking about a model that wasn't even released here in the NE yet but hadn't heard of any issues with the 661 at all.
     
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  7. DexterDay

    DexterDay Administrator

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    :popcorn:


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    Subscribed. :D
     
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  8. Pallet Pete

    Pallet Pete Moderator

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