HeatMaster vs Crown Royal

Discussion in 'OWB's and Gasification Boilers' started by P51DAce, Jan 14, 2020.

  1. JCMC

    JCMC

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    I hadn't heard new/updated models but I will have to check in on that. I wonder what the upgrades will be?
     
  2. Kimberly

    Kimberly

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    Might can play each dealer against the other; letting both know that you are looking at each different unit and tell them up front you think both are good units so it is going to come down to price and service and see what they offer.
     
  3. Creekin

    Creekin

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    Choosing a dealer is important for not only pricing but after sales service as it is with any large purchase

    This weekend I had planned to do a thorough cleaning of my g400 and discovered a water jacket leak that would make alot of the flyash turn to mud

    Contacted a dealer ( not where purchase was made) and he mentioned it to the local dealer to get something figured out with heatmaster
    Hope to hear something tomorrow on repairs
    I'll let you all know what comes of it
     
  4. Farmchuck

    Farmchuck

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    Hope it goes well sir.
     
  5. JCMC

    JCMC

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    Yes please keep us informed.
     
  6. lukem

    lukem

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    Where was the leak located?
     
  7. Creekin

    Creekin

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    Leak is just above the flues right at the corner of the smoke bypass door 20200208_113559.jpg
     
  8. Creekin

    Creekin

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    I was having some issues this burn season, felt like air flow through the boiler was off, sounded different

    I added water at initial fire up not thinking anything about it, but every week or two adding about a 5gal pail full

    Now it seems like 2 5gal pails a week or so

    At first i thought it would be a leak in my shop floor but couldn't find anything, was then thinking my underground lines. My thoughts were that much water should show itself
    Fast forward to Saturday, getting ready to rip everything apart to clean all passages and discovered muddy ash buildup on top

    Talked to the local dealer today as he's been in touch with heatmaster, says i need to phone the general manager there tomorrow
     
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  9. Farmchuck

    Farmchuck

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    How old is the unit?
     
  10. Creekin

    Creekin

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    This is the 4th season for me, bought it used from local dealer so not sure
     
  11. Creekin

    Creekin

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    This morning I talked to heatmaster, looks like in the next while they are going to send a mobile welder out to my place to repair the leak, I'm happy with that.
    Must say that customer service is top notch!
     
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  12. Farmchuck

    Farmchuck

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    This is good news.:thumbs:
     
  13. yooperdave

    yooperdave

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    Back in the 90's, with my first OWB (central boiler), I too discovered a leak. It was right at the point of one of the "stay pins" that keep the inner firebox jacket away from the outer water jacket box.

    Called Central, sent some pics for verification and they authorized a local welder to come out for the repair. It took the guy longer to set up than the actual repair! :picard:

    Sent the bill in for re-imbursement and never had any further problems with it. Easy to talk to and great CS also.

    Glad you're getting it taken care of.
     
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