Got A New One!

yea.......I dunno...I think somehow there is an ethical issue here and a legal issue a mile wide....customer basically saying he wont follow the installation guidelines, going to do something that is against every code I know of.....IRC, NFPA, and the Owners' Manual.......I think its just easier to tell him that we don't want to be involved in this at all, that we cant come to a mutually equitable position.

 

Think you are right!

Gary

 

Can you e mail your response to him with your concerns and possible violations? CYA in writing so there is a record and no "he said, she said" issue. Backing out respectfully is a sound call.

 

It is Carl.

 

I would not open myself up to that type of liability. I would pass. Is the money worth it if he burns down his house or someone dies from fire or CO poisioning. let him deal with someone else. I could imagine some lawyer holding you liable because you knew of his intent to create an unsafe condition and still sold him the product. your insurance would probably cover your liability, but it will not protect your name if this was broadcast by the media, you have way more to loose then just the money of the sale. He probably also won't be buying pellets from you, he will be doing el cheapos all the way.

 

That's a tough one. Gotta sell to pay the bills yet you want to be a professional and sleep at night. If you don't sell him the stove the guy down the road will. I'm in the automotive industry and we run into these problems at times too. I suppose the best way to answer you for me is to say we don't eat much lobster, but we rest well.

Schoondog

 

well said, schoon!

 

yep, pretty much totally agree with you, daff. There is so much onus placed these days on retailers with the Consumer Protection Laws, etc, its really just not worth it to sell the unit......hate to break the guys heart and all, but it'd be somewhat like a gun dealer selling a pistol to a guy after the guy tells him he's just gonna go home and kill his family and commit suicide!

 

IIRC it IS legal in Maine to have a wood burning appliance in the same flue as another heating appliance. It was illegal for a long time but a legislator from up north wanted to be able to burn wood with oil backup and only had one flue so he crafted a bill and got it passed. I know there are a few stipulations but I don't recall what they are.

 

@nate was talking about that in another thread... Perhaps he will chime in on his views.. Sounds like the solutions would be for @Lousyweather to have the customer meet him in Maine where he could complete the deal in good conscience!!!!

 

It must be a preexisting setup, that is you are replacing one of the devices already attached in that manner.

 

Mine is preexisting.

 

No comment.

How did the hunt go?

 

just to allay everyones' concerns......we turned down the sale.

• FWIW, and in my opinion, pre-existing doesn't mean it meets code or is safe
• a UL listing trumps code, as the unit must be installed in accordance with its UL listing in all 50 states
• as for selling stuff in ME, well, I do like my lobsters, but will leave that to my brother Maine dealers

 

What was the customers response? Probably still didn't understand did he?

Gary

 

The permit holder called one in Monday AM. We got the radio call at camp at 7:00 AM. Short hunt. The moose was 752, but looking at the rack you'd have thought it was much bigger. 50 1/2 inch spread.

 

Your a good man LW.

Schoondog

 

don't tell anyone, Schoon....geez!