I got my 461 back from the dealer after the recall repair. First thing was the mechanic went outside with it, and me, to fire it up and show me it was running fine. Then I noticed the outside was much cleaner than when I took it in. I keep my saws clean, real clean, but I had just finished cutting and went directly to the shop figuring I'd clean it when it came home. I put the saw in the back seat and as I began to close the door, I thought I'd pull the cover and check. Sure enough, the inside was spottless and the air cleaner had been blown clean. These guys went the extra mile for me, at no extra charge, so I made sure I went back in and let them know that I appreciated the extra work. I believe I should be quicker to complement than to criticize.
Exactly the same story for me When I had my 461 recall done. My saw was cleaner then I have ever seen it. Problem was I didn't notice till I got home. I better give them a call and let them now how much I appreciate it!