I have to think it did get missed. I really had no idea until I picked up the new firebox. I looked at it and thought that it was new to the...
I 100% agree with you. Not knowing WS prior to the IS coming out, I really had nothing to go on, it was all about the stove for me. Little did I...
Not sure why I didn’t think of that, thank you!
[ATTACH] Weird, we both have first generation stoves and I never had this air intake hole you talk about having. You can see in the pic I have...
Update on the new air intake underneath the lower door gasket. I'm not quite sure why WS put it there but it has thrown a wrench in the works on...
I laid on the floor and took the picture
I was a little shocked myself. I’m going to try a repeat performance tonight. Only thing that is new to me is the air intake hole just...
hypothetically, If you were to get your IS out the door tomorrow, what do you expect the turnaround to be? Do you think you could go with the NG...
Ordered April 2014, received October 2014
[ATTACH] New stove body with a glowing cat
what did you decide?
I hope things work out for you and your IS. But isn't nice to know with all the stories you have heard here that if that day should come, you will...
I would think that you will also receive a new baffle and sled with your new firebox (body) as well. Since the baffle is a fixed piece and the...
When I spoke to Lorin at WS, she assured me that they stand by their products. Even 5 years later she and Tom have come to understand some things...
Just an FYI on shipping. I was able to load my stove onto my pickup and deliver it myself. I had my son stop by and we rolled it in and out the...
My fracture was small compared to some that I’ve seen, it was also discovered at the shop by staff not by me. Because the baffle was damaged by...
I can’t really report any numbers, Lorin was just happy that the issues that have arisen in the last few years have all been things they could...
if you look at the post from Brian (BDF) maybe post 166?. It shows several pictures of what an IS radiator looks like out and in place. The...
I'm on my 3rd radiator. I was fortunate to have been there at the open house for one of them and the 3rd came home yesterday. I agree with you,...
And now the story that got the stove back to the shop. As I explained to Lorin the baffle on my production year stove had some serious damage on...
