In loving memory of Kenis D. Keathley 6/4/81 - 3/27/22 Loving father, husband, brother, friend and firewood hoarder Rest in peace, Dexterday

Flames in Ash Pan?

Discussion in 'Pellet Stoves, Pellet Fireplaces, Pellet Furnaces' started by wildwest, Nov 25, 2014.

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  1. wildwest

    wildwest Moderator

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    I thought it was getting too warm in here :rofl: :lol:
     
    wildwest, Feb 25, 2015
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  2. SmokeyTheBear

    SmokeyTheBear

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    No burning in the ash pan it is not a good thing fire is supposed to be elsewhere. How did unburned pellets get there? That is also a no no.
     
    SmokeyTheBear, Feb 25, 2015
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  3. wildwest

    wildwest Moderator

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    Second time it's happened SmokeyTheBear . First time Drolet told me not to run MY particular serial number above level 4 (levels 1-6). By the looks of the avalanch of pellets that now spilled into and filled the ashpan the auger was feeding too fast. Will call them again tomorrow during business hours. Apparently my stove was a first run on "upgraded" model.

    The first time it happened I was so grateful to get it going again whether on high speed or not as it was freezing outside and my husband was traveling. They sent me a new free ignitor and nut (had no idea the nut melted off but they they said it was a "known" problem.

    Today I am annoyed, I shelled out good money for this stove!
     
    wildwest, Feb 25, 2015
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  4. IHATEPROPANE

    IHATEPROPANE

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    So they sold you a stove with 6 levels but you are only supposed to use 4. If there is an auger timing issue you should have a new board sent to you ASAP.
     
    IHATEPROPANE, Feb 25, 2015
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  5. imacman

    imacman

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    wildwest ....Totally ridiculous and unacceptable. IMO, they needed to do much more testing of the "upgraded" model, and since they obviously didn't, they need to make the stove right or take it back & give you your money back. I would accept nothing less.
     
    imacman, Feb 25, 2015
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  6. wildwest

    wildwest Moderator

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    Yes, apparently 3**** serial numbers are at risk. Going to make some noise tomorrow.
     
    wildwest, Feb 25, 2015
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  7. will711

    will711

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    I was thinking the same thing :yes:
     
    will711, Feb 25, 2015
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  8. IHATEPROPANE

    IHATEPROPANE

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    :popcorn:
     
    IHATEPROPANE, Feb 25, 2015
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  9. wildwest

    wildwest Moderator

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    wildwest, Feb 25, 2015
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  10. imacman

    imacman

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    Agreed. The auger timing may be the problem, or at least part of it. It sounds to me like the stove design just can't flow enough air through the pot for a complete burn on higher heat settings.....why else would they say to not run it above 4?
     
    imacman, Feb 25, 2015
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  11. SmokeyTheBear

    SmokeyTheBear

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    Does your igniter reside in the primary air path to the burn pot/area on your stove, if so I can see why an igniter losing its position can cause a lack of burn air making high feed rates problematic.

    What I can't fathom is a flimsy holding system on a very hot item. On my stove the incoming air gets split into three paths the igniter lives inside the center air path.
     
    SmokeyTheBear, Feb 25, 2015
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  12. wildwest

    wildwest Moderator

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    I just ran through some steps suggested for me the first time. OAK it totally free and clear. Pipe and cap are upright (ahahaha, finally something got me out of the house:rofl: :lol:) Cap is black color but but does not appear to be clogged (3 wide veins) that are visibly open from the ground. No screen.
     
    wildwest, Feb 25, 2015
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  13. imacman

    imacman

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    Any chance of some pics of the firebox? Black soot on cap may indicate a rich air/fuel mixture, which would somewhat confirm what I said above about not enough air through the burnpot. Anytime I looked up into my exhaust pipe on the Astoria or 10-cpm I had, the pipe is coated with light/medium gray ash.
     
    imacman, Feb 25, 2015
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  14. imacman

    imacman

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    wildwest Also, (and I'm sure it is), the incoming burn air damper is always wide open, correct?
     
    imacman, Feb 25, 2015
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  15. IHATEPROPANE

    IHATEPROPANE

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    One way or another there is not enough air. Could be many things. Flakey board, improper install, dirty stove, poor engineering, bad pellets, elevation challenges amongst others. Was the venting ever described in detail?
     
    IHATEPROPANE, Feb 25, 2015
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  16. wildwest

    wildwest Moderator

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    Sorry smokey, I don't know those terms. Page 42 on bottom right shows ash pan, shaped to go around the ignitor. Pellets feed from top, oak from back.

    upload_2015-2-25_16-59-13.png
     
    wildwest, Feb 25, 2015
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  17. wildwest

    wildwest Moderator

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    Did the best I could. Left is flag pole, right is abandoned smoke dragon pipe, middle is the pellet stove. PS, I bought black pipe... DSCF1479.JPG
     
    wildwest, Feb 25, 2015
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  18. wildwest

    wildwest Moderator

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    DSCF1477.JPG
     
    wildwest, Feb 25, 2015
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  19. wildwest

    wildwest Moderator

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    I am not aware of a manual damper?
     
    wildwest, Feb 25, 2015
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  20. imacman

    imacman

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    Thanks for the pics. Better firebox pic would be after it was shutdown, and taken so as much of back firebox walls can be seen clearly. Understandable if you don't want to shut it down due to the cold conditions.
     
    imacman, Feb 25, 2015
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