In loving memory of Kenis D. Keathley 6/4/81 - 3/27/22 Loving father, husband, brother, friend and firewood hoarder Rest in peace, Dexterday

Whitfield Profile 20 issue

Discussion in 'Pellet Stoves, Pellet Fireplaces, Pellet Furnaces' started by Fastmule, Jan 7, 2018.

  1. Fastmule

    Fastmule

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    Hello, first of thanks for having me here! I have learned lots by trolling around but please excuse me if this has been answered before. I just cleaned the entire stove as it was having problems staying lit for more than an hour. Once cleaning the photo eye it now runs a solid 5 and a half hours but then goes into chit down mode. There is not thermostat attached and it’s really strange how it runs almost exactly 5 and half hours which I’m sure is an anomaly. I did notice my photo eye does not run through a lense in the shoot just a slot in the right hand side. Can post pics if necessary but I am happy it’s running for as long as it is.

    Thanks for your time in advance!
     
    CleanFire, IHATEPROPANE and ivanhoe like this.
  2. imacman

    imacman

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    The resident Whitfield expert is SnowyRivers, but she hasn't been seen in a while. Calling Snowy Rivers

    Oh, and welcome to the forum....lots of very knowledgeable & friendly people here, as you probably figured out. :handshake:
     
  3. ivanhoe

    ivanhoe

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    Welcome to FHC Fastmule:handshake:
     
  4. Snowy Rivers

    Snowy Rivers

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    Hi all

    The issue may be a faulty photo eye.

    I have not messed with this particular stove, so I don't have the hands on that I do with the manual lite models.

    The photo eye sends a signal to the controller that it sees light (electrical signal)

    If the photo eye is not signaling then the controller assumes the fire went out and shuts off the fuel feed.

    You might try removing the photo eye and setting it up to where you can shine a light on it as a test and see if the stove will run as it should.

    I am not sure if the photo eye is a simple on off switch or if it generates a signal voltage.

    If I remember correctly these photo eyes have been an issue over the years.


    I will do some digging and see if I can find some info.
     
  5. Snowy Rivers

    Snowy Rivers

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    CleanFire, imacman, jtakeman and 2 others like this.
  6. Fastmule

    Fastmule

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    Thanks for your feedback Snowy I really appreciate it. I will bypass the eye and report back thanks again!!!