In loving memory of Kenis D. Keathley 6/4/81 - 3/27/22 Loving father, husband, brother, friend and firewood hoarder Rest in peace, Dexterday

My Ideal Steel Is Pooping Creosote onto the Hearth Pad

Discussion in 'Modern EPA Stoves and Fireplaces' started by golf66, Jan 27, 2015.

  1. HarvestMan

    HarvestMan

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    Given the great reputation of WS, it seems unlikely they would not have already performed the autopsy had this problem been observed in more than the one case we have all seen reported here.
     
    wildwest and My IS heats my home like this.
  2. My IS heats my home

    My IS heats my home

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    I agree. And with lorins response we have her word she will have answers for us soon.
     
    wildwest likes this.
  3. Lorin Day

    Lorin Day

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    Hey folks,
    We have not yet cut into the stove, I've reminded Tom to keep it on his radar, and it will be done before summer ends! Our typical summer downtime in the shop has been nonexistent, which is good because we've been busy building and shipping stoves, but has made squeezing in projects, etc. more difficult.
    We made a promise to FHC to report pictures and findings and we will in fact do just that.

    Lorin Day
    Woodstock Soapstone Co.
     
  4. golf66

    golf66

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  5. Brad38

    Brad38

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    Nothing yet?
     
    wildwest likes this.
  6. golf66

    golf66

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  7. Canadian border VT

    Canadian border VT

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    :popcorn: still waiting?
     
    wildwest likes this.
  8. SKEETER McCLUSKEY

    SKEETER McCLUSKEY

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    busy building and shipping stoves..........maybe they shoulda took that one apart first to see whats up.
    that was posted at the end of july its almost october.
     
    wildwest and Ronaldo like this.
  9. Ronaldo

    Ronaldo

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    Summer is almost over........maybe is over in some places.
     
    wildwest and papadave like this.
  10. golf66

    golf66

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    Set to the tune of, "You've Lost that Lovin Feeling" by the Righteous Brothers

    Dear Woodstock

    You never email back any more when I ask for tips
    And there's no return call about why the creosote drips
    You're trying hard not to show it Woodstock, but Woodstock, Woodstock I know it
    You've lost that Ideal feeling
    Whoa that Ideal feeling
    You've lost that Ideal feeling now it's gone, gone gone
    Whoa whoa......
     
  11. wildwest

    wildwest Moderator

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    Did you talk to penny or laurin? Where do you stand now? Did they send you a new stove or refund your payment?
     
  12. chance04

    chance04

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    His stove was sent back. And Woodstock sent him a new firebox