In loving memory of Kenis D. Keathley 6/4/81 - 3/27/22 Loving father, husband, brother, friend and firewood hoarder Rest in peace, Dexterday

Home Depot Credit Breach

Discussion in 'Everything Else (off topic)' started by wildwest, Sep 19, 2014.

  1. wildwest

    wildwest Moderator

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    Bummer, I guess I have to put some time into this. Even though I don't have the store near me, I managed to use 2 different CC's via internet and DH used his debit card in a store. sigh.
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    Dear Valued Customer,

    As you may have heard, on September 8, 2014, we confirmed that our payment data systems have been breached, which could potentially impact customers using payment cards at our U.S. and Canadian stores. On September 18, 2014, we confirmed that the malware used in the breach has been eliminated from our U.S. and Canadian stores and that we have completed a major payment security project that provides enhanced encryption of payment data at point of sale throughout our U.S. stores, offering significant new protection for customers. There is no evidence that debit PIN numbers were compromised or that checks were impacted. Additionally, there is no evidence that the breach has impacted stores in Mexico or customers who shopped online at HomeDepot.com.

    We are offering customers who used a payment card at a Home Depot store in 2014, from April on, 12 months of free identity protection services, including credit monitoring, beginning on September 19, 2014. We apologize for the frustration and anxiety this may cause you and we thank you for your patience during this time.

    For more information, please visit our website where you’ll find frequently asked questions, helpful tips, our Important Customer Notice, and information about how to take advantage of the free identity protection services, including credit monitoring. Should you have questions regarding the authenticity of this email or any additional questions over the coming days and weeks, please call 1-800-HOMEDEPOT.

    We hope this information is useful and we appreciate your continued support.

    The Home Depot
     
  2. Stinny

    Stinny

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    Yep... a lot of stuff we bought for our redo this summer came from HD. Called the CC folks. They just said watch our next bills, which we do anyway... any charges that aren't ours, we're not on the hook for. Had a CC prob more than 10 years ago... charges made that weren't ours. No sweat but did have to get a new card... that wasn't so good. Hope we won't have to get a new card this time, but...
     
    wildwest and My IS heats my home like this.
  3. wildwest

    wildwest Moderator

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    Sigh. On long pauses with HD chat now.
     
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  4. Stinny

    Stinny

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    Good luck and let us know what happens with your "fun"...
     
  5. wildwest

    wildwest Moderator

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    Phew! for whatever reason I used paypal. Only DH debit card to deal with. BTW we do not have an suspicious charges, just being proactive.
     
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  6. papadave

    papadave

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    Smart move.
     
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  7. wildwest

    wildwest Moderator

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    Guess I don't need to do what I procrastinated on. Bank sent us new debit cards....Albertsons, local grocery store around the rockies had a data breach.:coffee:
     
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  8. 343amc

    343amc

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    I got an email a couple weeks back from my credit card company (USAA) saying that they were sending new cards. They showed up Tuesday. Must be they figured it was serious enough to warrant issuing new cards. That's fine by me. :)
     
  9. papadave

    papadave

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    See, procrastination isn't always a bad thing.:thumbs:
     
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  10. eatonpcat

    eatonpcat

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    My wife got us a new debit card (always use as credit), and the HD card and Discover card said to watch the bill and call if any bad charges appear. Not that big of a deal, just a PIA
     
  11. nate

    nate Banned

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    I'm glad I mostly use cash.