Dennis, Here is a google search I did on the problem. epson et 2800 not printing color - Google Search Also check your print settings to make sure it isn't set for gray scale printing or color printing turned off. Sometimes it can be a simple oversite.
Have you tried phoning ET? Sorry Dennis, I know you don’t watch the tube and not sure if you watched movies back in the ‘80s… just trying to lighten the mood.
That's supposed to be a nice enough printer. Did they have you delete and then re-install Windows drivers or try another print source ?
Yeah, ya kinda need to prove the problem is actually the printer and not the computer you're printing from. I used to have to replace and update RS232 and USB drivers because they'd get corrupted far too easily . Sometimes it was due to a power interuption, most often we never really knew what caused it.
I went through that nonsense for years too, even refilled my own tanks but eventually went to a laser printer and all those problems went away. Yeah they're more expensive to buy and the toner cartridges are enough money too, but you'll print a heck of a lot more pages before they run out and aftermarket cartridges are reasonably priced.
Well, does the printer have a demo print function? Some have it you just press a button or two to have it print.