Soooo many choices....which new pellet stove insert to buy?

ugh......cant believe I am saying this, but I agree with Badbob on this one. Thirteen years really isnt that old....my glorious HarmAn P61 is 22 years old. Have I replaced parts? Sure have. Do I expect Ill need to replace more? yep. All parts are still available, and likely will be for years to come. I feel its the same for that Quad. Did you get a couple lazy technicians? All of those parts are fairly easy to replace. Now, I'll give you, its not a HarmAn, and everyone covets them, but man, thats alot of money to pay for something which can be fixed cheaper by a fair margin.