The adventures of a new ope service writer

Here's a dedicated hill rider we sold recently. 37hp. Efi. Dual wheel kit. 72" deck. Custom strobe install.

 

Homeowner Saturday never disappoints.

Dude walks in with a less than year old ms271 today....chain hanging as if just thrown. Says he needs a new chain.

I get one off the wall. Proceed to take off the clutch cover to install it free at the counter for him. I noticed the chain catcher was almost gone from repeated chain hits. Mangled.

He got taught how to properly tighten a chain. As he paid, I laughingly said "hope I just saved you a hospital trip". He pulls up his pantleg and showed me his scar. Says...."your too late".

I sold him a pair of chaps at cost on the spot. I wasnt letting him leave without chaps.

Eye opening when you see how saw ignorant people are. He didnt know chaps existed and couldnt get his wallet out fast enough.

 

Although I am a just homeowner, I sure am glad I was raised by my dad, a logging and excavating contractor, as well as many hours working on farms, etc. All the saw, tractor, and other work skills have proven worth their weight in gold.

 

I'm guilty of almost every saw atrocity known to man. For my 8th birthday I received a brand new Homelite XL and was sent on my way. That poor saw how it survived was a testament.

 

I love this statement for some reason. I guess because today if you did that, you would get charged with child endangerment or some other nanny state nonsense.

 

Well, to be fair, being only 8, they really shoulda got him some chaps as well.

 

Weeeell...... To be honest I had my son and a couple of his cub scout buddies working in the shop starting about 8ish. I still cherish those memories of those guys running Bridgeport's standing on a stack of pallets listening to music that I never could understand. And to be fair to my parents I'd been a collector of trash picked saws and playing around with those for a while. This was a rural area then and saws, grain augers, PTO shafts and all sorts of unguarded mechanical amputation devices abounded. Along with plenty of experiences being educated by men with mutilated or missing body parts about what not to do.

 

Gosh, if only they would write a little manual to go with the product.

It could talk about safety, maintenance, starting sequence...

Or maybe a global network of shared information to learn about specific subjects before losing your hard earned money and limbs.

Is my sarcasm coming thru? (I’m laying it down pretty thick)

 

If all else fails, read the book of instructions. (Said with an foreign accent.)

 

Todays follies:

3 plus hours to torch and air hammer a clutch off a crankshaft

Horkn you outta appreciate that

Guy who had been to 3 stores before mine for a simple chain on a ms250. ( I Installed for free....made a customer for life)

Mower that caught on fire. Cant say much more here.

Just a normal monday in the ope world.

 

Yeah, I appreciate the clutch fun.

 

There is a really good use for those books. They help you get your exercise when you can't remember which shelf or drawer or room or box or house you last saw that book in and you wander aimlessly for a while until you forget what you are looking for and start playing with something you found while looking for the books you can't find.... They also do a good job of sopping up grease and oil to make then illegible when you do find them and need the info on the page that is now a transparent brown.

 

Manuals should be kept on the interwebs where they belong. I have the manual to anything in my pocket all the time.

 

Todays trophy for dumbest customer question:
My battery wire is only partially melted....why do i need a battery cable?



It takes a special person to field these questions without laughing

 

That's a very true fact right there.

 

So, did sell him a "partial" cable?