I would be a little devious about that-pull the plug and tell the government "see, that darn kid broke it!"
Sold another ztr mower while at Dennis' gtg saturday. Customer came back after I spent an hour with him Wed and let him test drive multiple mowers. Luckily he mentioned me and the time spent to a few employees. They quickly told me to check Saturdays invoices and put my name on the sale. The other sales guy had already claimed it. Good news: the crew likes me. They told me. Bad news: friend of 25 years is the other sales guy. Welcome to sales I reckon.
Perhaps he didn't realize the work that Bocefus put in previously? Should be discussed and get the air cleared quickly, IMO.
If there is a cash reward for the sale of the mower , then something needs to be said. Or it will happen again and again
Sell a guy some hdap tires and all of a sudden he thinks he has awd. My first sale.....a first time ztr owner sent me this pic. 2 hours experience lol. He buried his 72" diesel Kubota . Atv wouldn't yank it out. Had to use his duramax.
I have a 326 with bar treads. It gets around pretty danged good. Doesn't tear up turf near as much as you'd think either. Listed weight is 1700lbs.