In loving memory of Kenis D. Keathley 6/4/81 - 3/27/22 Loving father, husband, brother, friend and firewood hoarder Rest in peace, Dexterday

Got This Bill in the Mail Yesterday! !

Discussion in 'Pellet Stoves, Pellet Fireplaces, Pellet Furnaces' started by eatonpcat, Feb 25, 2014.

  1. eatonpcat

    eatonpcat

    Joined:
    Oct 5, 2013
    Messages:
    10,274
    Likes Received:
    58,430
    Location:
    Eaton Township, OH
    Mother Frukin, Cork Shuckin' Bassterds...Came on Sunday and filled my Propane tank!! I wasn't home but knew they came, suppposed to be on the call to fill program. Notice the $131.00, that was tank rental since we haven't filled in over two years. Paid it and the Biatches came and filled 20140224_205858.jpg
     
  2. Gary_602z

    Gary_602z

    Joined:
    Oct 4, 2013
    Messages:
    2,464
    Likes Received:
    12,340
    Location:
    Lake Odessa, Michigan
    Dang! You guys are getting hosed!! I just got mine filled (again) for 2.99 I would be out shopping for a different supplier.
    My first fill was at 2.69
    Gary
     
  3. smoke show

    smoke show

    Joined:
    Oct 4, 2013
    Messages:
    2,983
    Likes Received:
    13,948
    Location:
    Pittsfield, Wi
    ouch. I own my tank, best move I ever made.
     
  4. jtakeman

    jtakeman Moderator

    Joined:
    Oct 4, 2013
    Messages:
    12,310
    Likes Received:
    55,499
    Location:
    NW CT foothills
    Dam, That's freekin robbery right there! Or lots and lots of pellets!

    Anything you can do about it?
     
  5. subsailor

    subsailor

    Joined:
    Oct 17, 2013
    Messages:
    3,693
    Likes Received:
    14,973
    Location:
    Winthrop, Maine
    Glad I don't burn propane.o_O Pellets and electric hot water for me.:)
     
    RockyMtnHigh likes this.
  6. Certified106

    Certified106

    Joined:
    Oct 17, 2013
    Messages:
    4,172
    Likes Received:
    11,912
    Location:
    In The Hills
    Man I would be ticked!
     
  7. DexterDay

    DexterDay Administrator

    Joined:
    Oct 2, 2013
    Messages:
    12,411
    Likes Received:
    31,637
    Location:
    Northeast Oh
    I would call for sure. Especially if your call to fill (I am)!!! I have not called in 6 years.

    That's a lot money that you didn't need to spend.

    I would be P.O.'d. .
     
    Oliver1655 likes this.
  8. RockyMtnHigh

    RockyMtnHigh

    Joined:
    Jan 17, 2014
    Messages:
    641
    Likes Received:
    1,130
    Location:
    Bailey, Colorado
    I hate propane, I won't even use a gas grill lol
     
    jetjr, brokenwing, 343amc and 4 others like this.
  9. savemoney

    savemoney

    Joined:
    Oct 3, 2013
    Messages:
    13,470
    Likes Received:
    69,200
    Location:
    Chelsea Maine
    Hold them to the contract, They didn't call. Unsolicited.
     
  10. will711

    will711

    Joined:
    Oct 4, 2013
    Messages:
    10,270
    Likes Received:
    50,828
    Location:
    Pocono Mts.
    Refuse to pay you didn't order it.
     
    brokenwing and SmokeyTheBear like this.
  11. stuckinthemuck

    stuckinthemuck

    Joined:
    Oct 4, 2013
    Messages:
    3,247
    Likes Received:
    15,345
    Location:
    Wandering around in the NH woods.
    Propane is high profile right now. If you were on a deliver when you call program, it's obvious that they're trying to take advantage of a bad situation with the ongoing shortage. It would be very easy to prove that they're only supposed to deliver when you call since they haven't been there to fill the tank in 2 years. Assuming you're not going to get far with the company, be ready to work with the BBB and state Attorney General's office. I would think the sooner you write a letter to the attorney general, the better. Tell the Attorney General that the delivery to your house will help to support the high price of propane and cause others to be left with cold houses. Also be ready to present your case to the the credit reporting bureaus as Amerigas will try to ruin your credit (assuming they have your ssn).

    You're not the first one to have a problem:
    http://www.ripoffreport.com/reports/specific_search/amerigas
    http://www.consumeraffairs.com/utilities/amerigas.html
    http://www.bbb.org/cleveland/busine...merigas-propane-inc-in-willoughby-oh-20001342

    I use propane for my gas grill and the stove in my house so we use a 20lbs refillable cylinder for that. Given the price, I've instructed the wife to minimize the use of the propane stove and instead use one of these for routine cooking.

    http://www.target.com/p/aroma-digit...sku=14024411&gclid=CO7h6Ias6bwCFW1nOgodUH0Auw

    The propane will be for when we have a lot to cook (guests at the house) or a power outage.
     

    Attached Files:

  12. stuckinthemuck

    stuckinthemuck

    Joined:
    Oct 4, 2013
    Messages:
    3,247
    Likes Received:
    15,345
    Location:
    Wandering around in the NH woods.
    Okay... I've got to laugh now. Says the following right on your bill:

    "Tired of calling for propane? Enroll in automatic delivery and get our no run-out promise. Call your local office for details."

    That sentence, my friend, is money in the bank..... Just make sure that you didn't sign anything or check a box when you sent the $131 payment that enrolled you in auto-delivery.
     
    Oliver1655 and Scotty Overkill like this.
  13. IHATEPROPANE

    IHATEPROPANE

    Joined:
    Oct 13, 2013
    Messages:
    4,676
    Likes Received:
    19,107
    These crooks will do anything to make a few extra bucks. Randomly fill tanks at a random price......thieves. That would be like my pellet house dropping pellets in my driveway and charging $425. And with my luck they would be Infernos
     
    Lousyweather, gbreda and slvrblkk like this.
  14. gbreda

    gbreda

    Joined:
    Oct 17, 2013
    Messages:
    7,506
    Likes Received:
    37,200
    Location:
    NH
    damm !! I read of other companies such as Eastern Propane doing similar stunts with oil delivery a few years ago to a member of the old forum. That company hosed me 2-3 years ago when they did not deliver my 100 gallons on the day they said they would. They delivered many days later after the price jumped .25 per gallon and would not honor the old price. That was the last time I ever used them.

    Legalized robbery IMO.

    Difference here is I believe that propane can be pumped out of your tank where oil cannot? I may be wrong on this but if so, make them take it back.
     
    Last edited: Feb 26, 2014
    brokenwing and Scotty Overkill like this.
  15. IHATEPROPANE

    IHATEPROPANE

    Joined:
    Oct 13, 2013
    Messages:
    4,676
    Likes Received:
    19,107
    Yes they can be emptied. I believe it is illegal to transport unless they are.
     
  16. eatonpcat

    eatonpcat

    Joined:
    Oct 5, 2013
    Messages:
    10,274
    Likes Received:
    58,430
    Location:
    Eaton Township, OH
    Thanks for the info Stuckinthemud...We've been fighting with these guys and Landmark for years! They can pump the propane out, I know this because when I wanted to give them their tank back and switch to 100 gallon tanks that I would purchase, they wanted to charge to empty the tank before they took it away.
     
  17. Pyroholic

    Pyroholic

    Joined:
    Oct 4, 2013
    Messages:
    880
    Likes Received:
    3,039
    Location:
    mid michigan
    They can travel full, they just try to avoid it because they need extra permits to transport it in a tank that is not permanently attached to the truck.
     
  18. ironpony

    ironpony

    Joined:
    Oct 4, 2013
    Messages:
    3,737
    Likes Received:
    20,714
    Location:
    Mid Ohio
    when I had a similar issue, I gave them a call and stated to them very calmly and deliberately;
    Come and pick up your tank tomorrow before I get home from work at 4pm, if it is still there when I get home , I will use the tractor to put it at the bottom of the driveway for you to pick up.
    Worked.
     
    jetjr, gbreda, brokenwing and 2 others like this.
  19. Pyroholic

    Pyroholic

    Joined:
    Oct 4, 2013
    Messages:
    880
    Likes Received:
    3,039
    Location:
    mid michigan
    This happened to me this year, except I was technically still on auto fill. My company was awesome. They came and got my pig, didn't charge for the delivery. Then they set a new 120 gallon piglet. There was more than the 120 gallons in my original pig that was from previous year. They bought that extra back at current market rate, which was more than I even paid for it, and gave me an account credit for it.

    The moral of the story....there is hope, see what they say.

    Anybody that has to buy propane in SE Michigan should really check into Parkers Propane. They have been great.

    Screenshot_2014-02-26-07-31-01.png
     
    gbreda likes this.
  20. stuckinthemuck

    stuckinthemuck

    Joined:
    Oct 4, 2013
    Messages:
    3,247
    Likes Received:
    15,345
    Location:
    Wandering around in the NH woods.
    You're welcome. It will take consumers like you to inform the lawmakers and business community that these business practices are unacceptable. Too many people just pay the bill and don't put up a fight. Too many also do not do research on a company before doing business with them. This is the company that owns the 100lbs propane tank at the house we bought a year ago.

    http://www.ripoffreport.com/reports/directory/suburban-propane?&pg=1

    Haven't talked to them yet and don't plan to call them or enter any kind of agreement with them. That is why I switched to a 20 lbs cylinder. When it comes time for their tank to go, a hand truck will do just fine. I won't need to borrow ironpony's tractor to drag their tank to the curb!!!!!