Husqvarna 465

I

I'd take that dam saw back and throw it on the counter and tell them I want my money back or trade for a 372xp!

This is just stupid, that A the saw is giving you this much trouble to begin with, and B that they have now "fixed" it twice and returned you the saw, to have not fixed anything! They clearly did not test it well enough. This is the kind of stuff that drives me crazy. I don't have patience for shops that just try to get you out of there and get your money but don't fix the issue. There is a chevy dealer that wasted my time over 3 different occasions "fixing" my work truck only to not fix it. It's a warrenty, chevy was paying to fix it, why do a cheap rig,....I'm not paying anything it's a work truck but I dont like my time wasted.

Others I know won't agree with me on this but this is my opinion. I don't have time for incompetence from a "professional" shop with "techs" . I can guess at fixes myself....but not with that computer stuff.

 

I see we have the same sentiment!

 

Well I didnt buy it from that shop so I am thankful they worked on it and tried to fix it.
I bought it from Baileys Online Christmas sale (Well my Wife did as a Christmas present) .
I had to drive to this shop 30 minutes as two other closer Husqvarna Shops in my area wont work
on a warranty saw unless you bought it from them.

 

Can they do that? I am not sure if their a dealer they can officially refuse warrenty work on their brand saw?

MasterMech will I'm sure know the answer having worked at a dealer before...albeit the other flavor so it may be different with them.

 

Got out and cut some bigger stuff with the Husqvarna 465 this weekend.

It cut really well and I am glad I had it for a tree like this one, made short work of it.

Saw ran great no problems.