In loving memory of Kenis D. Keathley 6/4/81 - 3/27/22 Loving father, husband, brother, friend and firewood hoarder Rest in peace, Dexterday

Timber Tuff Customer Service Aaa+++!

Discussion in 'Chainsaws and Power Equipment' started by Pallet Pete, Sep 19, 2014.

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  1. Pallet Pete

    Pallet Pete Moderator

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    I have put my bench grinder through hell since I purchased it doing chains as a side business. Last night the switch went out and it died. I called Timber Tuff and in less than 3 minutes there USA based call center had the switch on the way with no question about the purchase date! They simply said we aim to please And where very polite.... I am spreading the news they rock!
     
    Pallet Pete, Sep 19, 2014
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  2. Grizzly Adam

    Grizzly Adam Guest

    Maybe we should add a section to the ratings & reviews forum for companies and there support?
     
    Grizzly Adam, Sep 19, 2014
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  3. Pallet Pete

    Pallet Pete Moderator

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    Great Idea!
     
    Pallet Pete, Sep 19, 2014
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  4. DexterDay

    DexterDay Administrator

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    I've never had to deal with them personally, but their grinder is a great buy! Cheap and functional :thumbs:
     
    DexterDay, Sep 19, 2014
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  5. Sinngetreu

    Sinngetreu

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    Pete, which grinder do you have? I keep hearing mixed reviews on the small one that our local shop has.
     
    Sinngetreu, Sep 19, 2014
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  6. Pallet Pete

    Pallet Pete Moderator

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    Pallet Pete, Sep 19, 2014
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  7. savemoney

    savemoney

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    If that machine is the major equipment for your side business, I would say that's a darn good deal. The fact that they back it up no questions asked is outstanding. Is there any call for sharpening circular saw blades. Most of mine are carbide tipped. I was told they can't be sharpened. I don't really know but that might be another need.
     
    savemoney, Sep 19, 2014
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  8. HDRock

    HDRock

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    I don't know Who told you that ,but you can send them out or take them to a local shop and get them sharpened
     
    HDRock, Sep 19, 2014
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  9. MasterMech

    MasterMech The Mechanical Moderator

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    Stihl makes a circ saw blade attachment for the USG grinder and also the proper wheels to grind carbide teeth.
     
    MasterMech, Sep 19, 2014
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  10. savemoney

    savemoney

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    You know, I don't remember either, just that I was told that. Have any idea about the cost?
     
    savemoney, Sep 19, 2014
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  11. Pallet Pete

    Pallet Pete Moderator

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    O ya there are a lot of business who do blade sharpening. Forrest manufacturing is a good one along with sending them to Frued.
     
    Pallet Pete, Sep 19, 2014
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  12. HDRock

    HDRock

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    8-10 bucks for a circular saw blade
     
    HDRock, Sep 19, 2014
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  13. Sinngetreu

    Sinngetreu

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    Its funny that the conversation led here. My Dad showed up at my house last spring with a circular saw blade vise that was older than me but mint and said " here's another device that you didn't know you needed". I didn't know they existed. Like most people, I assumed that circular saw blades were disposable.
    Now I just need to figure out how to use it.
     
    Sinngetreu, Sep 19, 2014
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  14. clemsonfor

    clemsonfor

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    Circle saw blades are disposable to all us who buy cheap blades but to carpenters who buy $80-100+ blades they sharpen them. Some blades may cost more than I listed I dont know. I am no carpenter...I play in the house but use cheapo stuff.

    I did work for a carpenter/cabinet maker in high school though and he sent blades out for sharpening
     
    clemsonfor, Sep 20, 2014
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  15. HDRock

    HDRock

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    that's true some blades will cost less to replace them than to sharpen them.
    It cost me 20_ 25 bucks to get my 10 inch table saw blades sharpened but they cost 100 to 150
     
    HDRock, Sep 20, 2014
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  16. nate

    nate Banned

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    I am on my 2nd Timber Tough in less than a month. The first one failed after just maybe 10 chains. The pin hole got wallowed out and the pin kept sliding out. Plus I could move the whole grinder head side to side nearly 1/4"

    Not sure how the new one is yet, came in the mail a few days ago and I haven't had time to open it. I'm hoping I just happened to get a defective unit.

    Aside from that issue it has worked good doing 0.050" 3/8" chains and 0.080" .404" chains.
     
    Last edited: Sep 21, 2014
    nate, Sep 21, 2014
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  17. HDRock

    HDRock

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    Does it slow down or do you have to keep going all winter?
     
    HDRock, Sep 21, 2014
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  18. nate

    nate Banned

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    It stays steady year round. This winter I plan to be trucking and working in the woods (feller bunch and skidder) and maybe try and build up some piles of firewood.


    e
     
    nate, Sep 21, 2014
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  19. HDRock

    HDRock

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    How do you manage to get everything done when you only have 6 hours of daylight.
     
    HDRock, Sep 21, 2014
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  20. clemsonfor

    clemsonfor

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    Bunchers and skidder have lights :)
     
    clemsonfor, Sep 21, 2014
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