In loving memory of Kenis D. Keathley 6/4/81 - 3/27/22 Loving father, husband, brother, friend and firewood hoarder Rest in peace, Dexterday

Whats yer take on this?

Discussion in 'Pellet Stoves, Pellet Fireplaces, Pellet Furnaces' started by Lousyweather, Nov 21, 2014.

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  1. Lousyweather

    Lousyweather

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    Sold a pellet insert to a guy, next town over. To save the cost of a liner installation, he opted to do it himself...pretty easy to do, fine with me. So, we go over to do the install. Its raining out...tech knocks on door.....no answer, but music pounding inside. He knocks harder, and finally owner comes to the door.....answers the door....in nothing but a man-thong! tech goes in to do the installation.....water is pooled in the firebox of the hearth, and water is actively dripping down. Said tech explains that the chimney is leaking, we cant install an electrical appliance into a situation where its BOUND to fail, ie: electrical components getting wet tend to fail....owner still in the man-thong, by the way. Tech declines to do install and leaves. Owner, annoyed and upset, calls and we try to explain the issue once again.....we ended up refunding his money for the installation and he picked up the unit for, I guess, his own install. I'm guessing no fix on the leaky chimney as well......so, gosh, how do you win with something like this? :popcorn:
     
    Last edited: Nov 21, 2014
    Lousyweather, Nov 21, 2014
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  2. Birddog91

    Birddog91

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    Hmmmm not that I am a rat, but a anon tip to inspectors office. Or let him burn his house down. Along with the thong collection!
     
    Birddog91, Nov 21, 2014
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  3. Lousyweather

    Lousyweather

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    actually seriously considering a call to the Inspector's office, as we used our license number to pull the permit....probably should call them and say we aren't doing the install for personal reasons, and that we want our names off of it......
     
    Lousyweather, Nov 21, 2014
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  4. Birddog91

    Birddog91

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    Then go crank up the Thong Song.....:p
     
    Birddog91, Nov 21, 2014
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  5. slvrblkk

    slvrblkk

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    At the very least...CALL THEM and get your name off of it......I'd probably give them a subtle heads up about that too.
     
    slvrblkk, Nov 21, 2014
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  6. jtakeman

    jtakeman Moderator

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    My take is you'll be getting a call on warranty service!! :whistle:

    o_O
     
    jtakeman, Nov 21, 2014
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  7. IHATEPROPANE

    IHATEPROPANE

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    Nope, no winning there. Your tech did the right thing. If you get a service call I say you fight fire with fire and show up in only a man thong as well.....
     
    IHATEPROPANE, Nov 21, 2014
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  8. ttdberg

    ttdberg Pellet Pig

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    Better get your tech scheduled for a session at Recall so he can have his memory of that man thong erased too!
     
    ttdberg, Nov 21, 2014
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  9. imacman

    imacman

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    I agree.
     
    imacman, Nov 21, 2014
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  10. subsailor

    subsailor

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    X2
     
    subsailor, Nov 21, 2014
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  11. Evan_J

    Evan_J

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    I agree with the others, no real way to win in this situation. Get your name off the permit and call it a day. You can't win'em all.
     
    Evan_J, Nov 21, 2014
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  12. schoondog

    schoondog

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    Perhaps Mrs. thong will be home for the warrantee trip. :emb:
     
    schoondog, Nov 21, 2014
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  13. badbob

    badbob

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    Starting to understand why harman allows the dealer to charge a show up fee for warr. repairs,makes sense.
     
    badbob, Nov 21, 2014
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  14. smoke show

    smoke show

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    Was the customers last name Takeman? :loco: :crazy:
     
    smoke show, Nov 22, 2014
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  15. brokenwing

    brokenwing

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    :rofl: :lol:
     
    brokenwing, Nov 22, 2014
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  16. imacman

    imacman

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    Wait..........if that's true, he saw Jay in a man-thong. AAAAAAHHHHHHHHHH :eek: NOOOOOOOOOOOOO
     
    imacman, Nov 22, 2014
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  17. IHATEPROPANE

    IHATEPROPANE

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    What's the ol saying? Pics or it never happened.......:jaw:
     
    IHATEPROPANE, Nov 22, 2014
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  18. imacman

    imacman

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    Believe us, we DON'T want pics of that:eek:.....we'll take his word on this one.
     
    imacman, Nov 22, 2014
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  19. jtakeman

    jtakeman Moderator

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    Sorry boys, That pic would be too sexy for this site and we'd have to take it down! :p

    :bug:
     
    jtakeman, Nov 22, 2014
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  20. Dana B

    Dana B

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    I'm assuming that it was explained to him by the tech and when he picked up the unit why a leaky chimney is a bad thing that would prohibit the unit being installed?

    At no point in human history has there even been a dearth of stupidity.
     
    Dana B, Nov 25, 2014
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