I've got 2 Fiskars splitting axes, one of the big mauls, and i bought a hatchet with the 17'' handle, another great little Fiskars, well i'd had it about 3 months, notice a crack in the toe of the bit, so sent the picture of the hatchet, and the crack it was about 1/4'' long. They apologized for the time it took to get a response from them. Then they updated it and told me they ''had not forgotten about me'' . Today i checked my ipad and there was a notice for me saying my NEW hatchet will arrive this monday!! This is how a warranty is supposed to work if you have a problem with a item!! Buy any Fiskars with a confidence you'll never be sorry. If there's ever, a problem, they will make it right for you.
Always nice to hear about companies backing up their product warranties with real actions. Thanks for sharing.
Yep, my IsoCore broke the other day, sent in the warranty claim on Friday. Hopefully get a replacement soon.
