In loving memory of Kenis D. Keathley 6/4/81 - 3/27/22 Loving father, husband, brother, friend and firewood hoarder Rest in peace, Dexterday

Can't Touch This...

Discussion in 'The Pellet Bag' started by Pete Zahria, Sep 4, 2017.

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  1. Pete Zahria

    Pete Zahria

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    Called a customer back about LG's that he inquired about some time ago.
    Henry asked if he was still interested..
    The guy said he already got them from XXX.com because they had a free delivery special.

    They were $299.90/T. free delivery.

    We can't touch that.
    We get $269/T and $40 delivery.
    :headbang:

    Dan
     
    Pete Zahria, Sep 4, 2017
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  2. IHATEPROPANE

    IHATEPROPANE

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    Guess it depends on how many tons he bought.
     
    IHATEPROPANE, Sep 4, 2017
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  3. XXL

    XXL

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    You're still competitive. Offer yours at $309/T with Free Delivery. People like free and are willing to bite if they think they are getting a deal ;)
     
    XXL, Sep 4, 2017
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  4. Pete Zahria

    Pete Zahria

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    After reading what I wrote earlier... I have to clarify something.
    "I" knew what I wanted to say... I just didn't...
    It happens a lot... :BrianK:


    It should have been:
    Called a customer back about LG's that he inquired about some time ago.
    Henry asked if he was still interested..
    The guy said he already got them from XXX.com because they had a free delivery special.
    They were $299.90/T. free delivery.

    We can't touch that.
    We get $269/T and $40 delivery.

    They were $299.90/T. free delivery.
    He bought 3 tons. so $899.70
    We can't touch that.
    We get $269/T and $40 delivery.
    So ours would be $807 + $40 = $847
    :doh:
     
    Pete Zahria, Sep 4, 2017
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  5. jtakeman

    jtakeman Moderator

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    They saw the free and got all giddy...........
     
    jtakeman, Sep 4, 2017
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  6. XXL

    XXL

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    So offering yours at $289/T with Free Delivery for multiple tons would be a good deal for you and the consumer ;)
     
    XXL, Sep 4, 2017
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  7. stuckinthemuck

    stuckinthemuck

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    Sounds like you need to fire your marketing manager.....:(
     
    stuckinthemuck, Sep 4, 2017
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  8. IHATEPROPANE

    IHATEPROPANE

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    To me it sounds like people are generally not very smart.
     
    IHATEPROPANE, Sep 4, 2017
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  9. Pete Zahria

    Pete Zahria

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    Thank you... I was beginning to think no one was going to get it....

    Dan
     
    Pete Zahria, Sep 4, 2017
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  10. bogieb

    bogieb

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    Ahh, when you add the amount it makes more sense to me. Math wasn't your customer's strong suite in school apparently.
     
    bogieb, Sep 5, 2017
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  11. chris

    chris

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    Customer was likely thinking 40 delivery per ton ( which around here is how they like to price it), not 40 delivery for the whole shebang.
     
    chris, Sep 5, 2017
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  12. Pete Zahria

    Pete Zahria

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    Except he knew the drill... previous customer...
    Plus... I don't know of anyone that would charge 40 bucks a ton...
    That would be $160 for four tons.... Even XXX.com doesn't do that...

    Dan
     
    Pete Zahria, Sep 5, 2017
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  13. wildwest

    wildwest Moderator

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    Out here they do charge that, no delivery, best I have found is a handyman that will bring them out and stack them for $40 PER SKID. Yes, per skid.
     
    wildwest, Sep 5, 2017
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  14. gbreda

    gbreda

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    Got it right away. I too am in the service industry and people are getting less and less smart these days. And dont get me started on the "free" chit-anyone believes anything is free is :loco: :crazy:
     
    gbreda, Sep 5, 2017
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  15. jtakeman

    jtakeman Moderator

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    :eek:
     
    jtakeman, Sep 5, 2017
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  16. ttdberg

    ttdberg Pellet Pig

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    Ouch.
    :jaw:
     
    ttdberg, Sep 5, 2017
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  17. subsailor

    subsailor

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    Hopefully your pellets are cheaper than ours.
     
    subsailor, Sep 5, 2017
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  18. wildwest

    wildwest Moderator

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    Yep, OUCH! Our "early buy" is Aug 1 - Sept 1, so $260/$285. Stupid tiny flipping town with high real estate and no stores. Harrrumph.
     
    wildwest, Sep 5, 2017
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  19. Pete Zahria

    Pete Zahria

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    Not exactly the same thing...
    Your pellet guy isn't the one doing the delivery...
    And that 40 dollar guy is stacking it for you...
     
    Pete Zahria, Sep 6, 2017
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  20. Dr.Faustus

    Dr.Faustus

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    I went to XXX.com after reading your post and I didn't see any pellets at all. :eek:
     
    Dr.Faustus, Sep 10, 2017
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